Vinted Shoppers Share Anger Over Size Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The popular resale platform has altered its sizing categories for women's and children's garments without notifying all users about the change.
Social Media Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to review their products and manually change the size when needed, which has left users frustrated.
Size Classification Updates
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods following member complaints.